Privacy policy

Information we collect

When you create an account we collect your name and the email or phone number you sign up with. When you place an order we collect the delivery addresses you save (recipient name, phone, city, district, area, and address line) and the details of what you ordered.

We do not store full card numbers. Card payments are handled through a payment provider; we keep only what we need to confirm that a payment succeeded.

How we use your information

We use your information to process and deliver your orders, to let sellers fulfil what you bought, to handle returns and refunds, and to contact you about your orders and account.

We do not sell your personal information.

Who can see your information

To fulfil an order, the relevant seller and delivery party receive the delivery details they need to reach you. EasyBuy staff and administrators may access order information to provide support and to mediate returns and disputes.

We may share information where the law requires it.

Data retention and your choices

We keep order and account records for as long as your account is active and as long as we need them for support, accounting, and dispute resolution.

You can update your saved addresses at any time from your account. To request changes to your account data or to ask us to delete it, contact [CONTACT_EMAIL].

An honest note

EasyBuy is a growing platform. We aim to handle your data carefully and to describe our practices honestly rather than promising more than we can guarantee. If our practices change, we will update this page.